Clear terms.
Your choice.

1. What you are purchasing

Qnetica provides mytagen as a personal journal and tracking tool. An active subscription or eligible trial enables daily recording and new report generation. It does not purchase medical advice, treatment, monitoring or a guaranteed health outcome.

The initial monthly price is AUD $5. The available price, currency and billing period are displayed by Apple App Store or Google Play before you confirm; prices in other storefronts may differ. Do not proceed unless the displayed terms are acceptable to you.

2. Seven-day trial and renewal

The seven-day trial is a store-managed introductory offer for eligible customers. It starts when you confirm the subscription through the store, not when you install mytagen or finish setup. The store determines eligibility; a reinstall does not promise another trial. If you are ineligible, review the store’s paid offer before confirming.

The subscription renews automatically each month at the displayed renewal price unless cancelled in time under the store’s terms. An eligible trial converts to a paid subscription when the trial ends unless cancelled in time. Review the store confirmation for the first charge and renewal details. Accepting the privacy notice or using setup does not start a paid subscription.

3. Manage, cancel or restore

Use the subscription controls in Settings to open the store’s subscription management page. Cancel through the store that bills you before the trial or current billing period ends; Apple advises cancelling a trial at least 24 hours before it ends. Follow the store’s cancellation terms. Uninstalling mytagen or deleting local records does not cancel a subscription.

Turning off renewal does not by itself remove a still-valid entitlement. Access follows the store’s verified status and expiry, including any applicable grace period, refund or revocation. A pending or cancelled purchase request does not activate access.

Use Restore purchases with the same store account that made the purchase. Restoring a purchase does not restore your journal, and importing a .myta backup does not restore or create a subscription. This account-free release does not promise subscription transfer between Apple and Google stores. Purchase, restore and status checks may need an internet connection.

4. Your records after access expires

If subscription access expires, your saved records are not deleted. You can still view your history, create or import a portable backup, use available deletion controls, read the notices and manage your subscription. New daily recording and new report generation require active access.

Local records can still be lost if you uninstall the app or clear device or browser storage. Keep a usable backup and its passphrase. Subscription restoration cannot recover records Qnetica does not hold.

5. Planned support for Parkinson’s research

Qnetica plans to contribute 50% of proceeds to Parkinson’s research. The recipient is to be announced, and the meaning of proceeds, calculation basis and contribution schedule have not yet been confirmed. This is a plan, not a statement that a named organisation currently receives payments or endorses mytagen. These details must be settled and disclosed before public subscription sales begin.

Your payment purchases app access; you are not making a charitable donation and should not treat the subscription as a tax-deductible gift. Research support does not enrol you in research or authorise sharing your health records.

6. Questions and your rights

For app or subscription support, contact contact@mytagen.com without including unnecessary health information. Store billing and refund processes also apply; contact the store for a store-payment request. Nothing in these terms excludes applicable consumer rights or guarantees.

Contact Qnetica

Questions about app access or these terms? Email contact@mytagen.com.